When my husband and I moved into our new apartment, we decided to share a cell
phone for emergency purposes only rather than maintaining two cell phones, a landline, an iPad and three computers. We were feeling technology overload. To inquiring minds, we gave the benign excuses of budget and priorities. Many of our friends found this resolution absolutely absurd. “How in the world,” they asked, “can you survive nowadays without being in constant contact with everyone?”
I speak in this post to the social dimension of modern communication. I know from my years in the corporate world that the convenience of conference calls, faxes, video conferencing, emails and electronic signatures are invaluable in that realm. In the corporate world, my arguments hold little meaning. But since most of us have no choice but to live our professional lives so chained to these technologies, wouldn’t it be a blessed contrast if we could banish them from our private lives and with them the expectation of being constantly available?
Our friends and family remain stupefied as to why we are not each using a cell phone on a regular and constant basis. “But what if I call and you aren’t at home to pick up the landline and I need to talk to you?” Yes, indeed, that is the real issue, now isn’t it?!
Do you remember, dear reader, back when all people had was a landline telephone at home hooked to an answering machine? Some of you might even remember when handwritten letters were the most common form of communication. I can remember a time before automated answering machine servers and cell phones, not to mention Facebook or Twitter or Linked In, when life seemed a simpler. In fact, I was in my second year of university before I bought my first cell phone, and even then I shared it with my housemates.
Along with the efficiency of all the other aspects of life, constant contact, constant “reachability”, constant connection, have now become the norm. It wasn’t always like that. We weren’t always so obsessive.
The real reason my husband and I decided to give up using cell phones was an express desire to take back our privacy.
With all the modern forms of communication comes the expectation that anyone
who wants to contact you at a certain moment has the right to reach you right then. Rather than the caller leaving a message should the intended recipient be otherwise occupied, as was the case before we were encroached upon by portable, instant methods of communication, the recipient now stops what s/he is doing to answer the call. Even though cell phones have answering machines too, that doesn’t hinder the expectation on the part of the caller nor the resulting pressure on the callee. If the cell phone rings, we know it is on and
therefore the person called is aware of being beckoned. Have you noticed that when you are talking to someone and their cell phone rings in their pocket or purse, they are automatically distracted? If they are well-mannered, they might excuse themselves from the conversation your having with them in order to pick up the phone and have another conversation with someone else. If they aren’t as polite, they may just search around for the phone and answer it while holding up an index finger in your face. Does it not strike you as strange? Clearly the message is that the person on the phone, whoever it may be, is more important, more interesting, more relevant, than you who is standing in this person’s presence.
We seem to have lost all respect for the person standing in front of us, not to mention for our own time and the expectation of quiet on public transport. In essence, we’ve become vulgar. Has our expectation for and use of instant communication rid us of our filters, our manners and our modesty?
As a child growing up under my mom’s roof and even to this day, my mom will not
answer the phone no matter who may be calling if we are seated at the dinner table. She forbids cell phones and computers to disrupt our family conversation. As a personal rule, she ensures that the person she’s talking to is listening to her and in return she gives them her full, undivided attention. I think we’ve strayed rather adrift from these basic principles of common decency.
Punctuality is another unwilling victim of our obsession with portable communication. Ever noticed how we are no longer on time to informal or social events? Could this not have something to do with the fact that it’s so easy to call last-minute and say we’re going to be another 20 minutes? Sure it does. Rather than planning enough time to get to our destination with a maximum delay of 15 minutes (permitted as casually late), we simply pick up the phone when we’re already late and call or send a text saying we’ll be another 30 minutes, knowing that the person waiting for us in the restaurant has his cell phone out on the table.
We assume he’s already at the bar waiting and content to order another drink. But what would happen if that person waiting for us didn’t have a cell phone? What if they were waiting the whole 45 minutes outside in the cold? Or what is they assumed we weren’t coming and left? Wouldn’t we make more of an effort?
The diligent, perceptive reader will certainly call me out on the fact that I am right now using one of these forms of modern communication to write this post. But, in my defense, the internet does not engender the same expectations as the cell phone. When you send an email or a message through Facebook, you don’t have an expectation that the receiver will read it instantaneously, although this is changing with the use of smart phones. The internet provides a buffer, if you will. It is less intrusive. The sender of an internet message doesn’t expect you to respond within 45 seconds and the receiver therefore doesn’t feel any pressure to do so. Likewise, when I post this article tonight, those readers who so wish to read it can do so at their leisure. The internet relieves the receiver’s pressure by negating the sender’s expectation.
I feel bombarded when someone calls my phone several times. If I am occupied, I will call you back when I have time. If I don’t want to talk right now, then why should I be obligated to bend my will to a caller’s preference to talk to me right now? Leave a message. This is where the expectation of cell phones gets in the way. Not only is the expectation that a person owns a cell phone nowadays, but that they have that phone with them at all times, and that when it goes off it is to be answered. Right now.
I’m concerned that our expectation to get a hold of someone instantaneously coupled with the plethora of ways in which to do so – text, call landline, call cell, call husband’s cell, email, beep (do beeper still exist?) – have only aggravated and weakened our sense of privacy.
Can a person in this age ask to be left alone for a time and shut the door on the rest of the world? Is it no longer permissible that someone is not available to us at our beck and call? I’m only being half sarcastic here. In all seriousness, can we go back to a time when the expectation of instantaneous communication wasn’t an obsession of our social consciousness?
I miss the rhythm and reverence of the old-fashioned letter even though I was born on the cusp of the change toward modern advancement in communication. Long ago, when people received a letter they read it carefully, held something tangible between their fingers, and saw the emotions of their correspondent through the handwritten pages. Today we are reduced to
etc, etc.
In France, the senior generations still haven’t lost the art of handwritten letters. And this is also a country of postcards and old-fashion calling cards and letters written with a fountain pen on a beautiful Velin d’Arches piece of paper. When French people go on vacation they send postcards back to all their friends and family telling a few words of the new place and wonders encountered. There is something quite special about seeing someone’s handwriting and knowing they took the time to buy the postcard, buy the stamp, and write a few words to let you know they were thinking about you.
Wouldn’t it be nice if in our personal lives we could enjoy those people we love in person or, if divided by long distances as I am with my family, in a meaningful, long letter or a mutually convenient phone conversation sitting in the
privacy of our home in our favorite chair by the fire?
If you are so inclined, I urge you to take back your privacy! Go on, give it a try. Leave your cell phone at home for a few days. Feel the liberation. Handwrite something to your loved ones on a beautifully crafted piece of paper and let them feel you through your words. Go on, show the person standing in front of that you respect their time too by not reaching for the buzzing phone in your pocket. Go on, show your family they are the priority; don’t bend to a caller’s agenda. Go on! Take back your privacy! I dare ya.
Another pet peeve is stores that ignore customers at hand to answer the phone. As a patron who has sometimes been on the other end of that phone, I certainly wouldn’t mind hearing a clerk say, “Please hold while I attend to another customer.” People are amazed to find out that I don’t leave my cell phone on…..but I have it for my convenience, not theirs. Right on, Madame!
I distest that too! I’ve been known to walk out of a store if that happens. I can’t understand the logic of someone calling being more important than the person standing in front of you. After all, the latter made the effort of coming in!
Absolutely agree with your sentiments re’ the cell phone. Fortunately they don’t work within a mile of my home, so that for me is a bonus. I have one and my wife has one but this is for us to talk to each other if we need to (and that is rare! as we are more often together anyway) and for emergencies – the numbers are private and we have Pay-As-You-Go, so no contracts etc. Perfect.
If someone phones it get’s picked up with an interceptor – it asks for identification – if it gets it – only then it’s passed to our home phone where it rings and even then I leave it to the answerphone. If no ID forthcoming the call is dropped and it will not receive it again. Of course we have a “allowed” list for friends – but NO cell access.
Sounds harsh I know, paranoia maybe – but privacy I take seriously and on my own terms!
Totally agree. But I’m a dinosaur. I have one cell phone (a Tracfone), for emergency use only, that lives in my car. Switched off. I don’t even know its number. Plus an unlocked quad-band for travel that I rarely use. For the rest I have a land line and an answering machine. And the internet, but not Facebook since I don’t like the founder’s attitudes about privacy.
I find the notion that someone on the phone is more important than the person in front of you infuriating.
I so agree with you. The devaluation of face to face contact drives me crazy. Even in stores now a clerk will stop your transaction to answer and help the person on the phone. I am tempted to say “Excuse me! I made the effort to come here get out of my car and am standing here in front or you. Why does the person on the phone take priority?”
I absolutely agree! I think far too few people actually say this, even if they are thinking it. I love my technology. I have a cell phone, computer, iPad, and tons of social media things, but I set aside the time to deal with each one. If I am talking to someone in person or working, I let the phone go to voice mail and check it later.
My daughter does not understand this at all and is amazed that I can just turn my phone OFF(!!) when we go out to do stuff together. During the little time we find to spend together now that she is a busy adult, she is surprised that I eliminate distractions. I’ve tried to explain, but your post says it much better than I did.
I often turn my phones off for much the same reasons as above, I find it extremely annoying and intrusive that people seem to think it is ok to call and expect me to drop whatever it was that I was doing just to listen to them either trying to sell me something or to drone on about things that I really have no interest in. My time is exactly that, MINE
Oh and I still handwrite letters to some folks now and then, I too believe there is something delightful and personal in a real letter!
Chere Madame … I guess I’ve got a few years on you – I remember when land lines didn’t have answering machines! I’ve surprised a lot of people with my decision to keep a cell phone for emergencies only. It’s off 99% of the time, it doesn’t have voicemail and I don’t give out the number. I work from home and figured it was silly or presumptuous and probably both to think that I needed to be available every minute of every day and night. I’m a writer for godsakes not the secretary of state or a uniquely skilled brain surgeon.
I could ramble on and on … but good for you for wanting quality communications over constant connection. Take care – Susan
Pingback: Becoming Madame…. On Privacy | Ramblings of a Misguided Blonde
You’re absolutely right to make a stand against what one commentator on the legal profession calls “relentless connectivity”, but I fear you are in a small minority. Behavior and expectation in the corporate world gets worse and worse – as a small measure of defiance I have taken to switching off my Blackberry in the evening and at the weekend. As far as I can see, nobody ever really got on by being available at ridiculous times. But it’s nothing compared to the world of the teenager, where Blackberry Messenger has them in touch with each other literally all the time. Our small measure of defiance with our brood is to try to insist on no phones at meal times. Good luck.
very good publish, i certainly love this website, carry on it
Hi. Just needed to write a brief comment and tell you that I definitely agree with your particular blog post. Totally spot on.
Oh, this was wonderful. I told my husband the other day I was not going to carry my cell phone on me all day long! I refuse to be tethered to a phone. BTW, I remember growing up having one phone in the house, and to call ‘Long Distance’ we needed the assistance of an Operator… I know, I know.
Pingback: The Power of Advertising « Becoming Madame
Re-reading this here today… the other day my FIL stopped by my house and screamed at me, “Why don’t you answer your phone?” Whaa??? He was calling my cell phone which stays in my purse, not tethered to my neck nor glued to the palm of my hand, I can’t hear it when I’m upstairs… Geez… I told him to try the landline first. Just like before, I’m with you on this post.